Privacy Policy

Elizabeth Dowell’s Almshouse Trust

Effective Date: May 2026

Elizabeth Dowell’s Almshouse Trust (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use and protect any personal information you provide when using our website.

This policy applies to the website:

https://www.dowellstrust.org.uk

The Trust provides affordable almshouse accommodation for people aged 55 and over in Moseley, Birmingham.

Who We Are

Elizabeth Dowell’s Almshouse Trust
Dowell’s Close
Moseley
Birmingham
B13 8ES

Email: manager@dowellstrust.org.uk
Telephone: 0121 442 6633

Charity Commission Registered Number: 1204800

What Information We Collect

We may collect and process the following information:

  • Your name
  • Email address
  • Telephone number
  • Any information you provide through our contact form
  • Technical information such as IP address, browser type and pages visited
  • Website usage information collected through cookies and Google Analytics

How We Use Your Information

We use your information to:

  • Respond to enquiries submitted through the contact form
  • Provide information about our almshouse accommodation and services
  • Improve our website and user experience
  • Monitor website performance and visitor statistics
  • Maintain website security

We will only use your personal information where we have a lawful basis to do so.

Contact Forms

If you contact us through our website, the information you submit will only be used to respond to your enquiry or request. We do not sell or share your personal information with third parties for marketing purposes.

Google Analytics

This website uses Google Analytics to help us understand how visitors use the website. Google Analytics collects anonymous information including:

  • Pages visited
  • Time spent on the site
  • Device and browser type
  • Approximate geographic location

Google Analytics may use cookies to collect this information.

Cookies

Cookies are small text files placed on your device when you visit a website.

This website may use cookies to:

  • Ensure the website functions properly
  • Improve website performance
  • Analyse visitor behaviour through Google Analytics

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect how the website functions.

Data Storage and Security

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss or misuse.

Information submitted through the website may be stored securely by our website hosting and email providers.

Sharing Your Information

We do not sell your personal data.

We may share information with trusted third-party service providers where necessary for website hosting, analytics or technical support, and only where appropriate safeguards are in place.

We may also disclose information where required by law.

Your Rights

Under UK data protection law, you have rights including:

  • The right to request access to your personal data
  • The right to request correction of inaccurate information
  • The right to request deletion of your data where appropriate
  • The right to object to certain processing activities
  • The right to lodge a complaint with the Information Commissioner’s Office (ICO)

Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact:

Elizabeth Dowell’s Almshouse Trust
Email: manager@dowellstrust.org.uk
Telephone: 0121 442 6633